Candour.
“We are absolutely delighted with our new Terms and Conditions document. It has now become a key part of our sales process.
Rather than being a very dry document that feels like an onerous part of the customer journey, it now offers a further opportunity to reinforce our brand values and build the relationship.
Candour’s core ethos is one of transparency and honesty and we want to be able to reassure clients with terms that are clear and completely understandable.
This document really helps us to get clients over the line in a spirit of mutual understanding.”
John Skinner
Creative Director, Candour
We worked in collaboration with Candour to create their Terms & Conditions of Business. As a creative agency, the visual approach fits perfectly with their field so that the look and feel of their Terms are reflective of their Services.
We reviewed their existing brand assets and created new versions to fit in with the clause content.
There are several Visual Legals solutions deployed here, including: icons, a full process flow to show how the clauses fit in with their service process, clause summaries and clause illustrations.
